Frequently Asked Questions
If you have questions, we have the answers!
The team at Pest Services Company wants to make sure that all your questions are answered. Please see below for the most frequently asked questions from clients in and around Washington DC. If you have any additional questions, please give us a call or send us a text at 301-779-5800!
CAN MY HOME REALLY BE “PEST-FREE”?
Absolutely! We have developed a program that will eliminate any existing pest infestation and prevent future insect & rodent problems from re-entering your home.
At Pest Services Company, our Advantage Plus Home Protection Program is designed to eliminate pests and rodents inside your home and to maintain this “pest-free” environment by stopping them on the outside before they come in.
There is a 100% year around guarantee with just five regular treatments.
Please call us at 301-779-5800 for additional information.
HOW OFTEN DO I NEED MY HOME SPRAYED?
This depends on the type of pest and the length of time you want to be pest free. Some pest problems may only require a single treatment, while others may need a regular service program. Depending on your particular pest problem and the results you desire (long-term or short-term), Pest Services Company can customize a program to fit your needs.
WHY ARE PESTS LIVING AROUND MY HOUSE AND TRYING TO COME IN?
Common pests like ants, spiders, roaches, crickets, Asian ladybugs, mice, and other “seasonal invaders” require certain elements to survive. They need food, water, and shelter. Most homes have an abundance of these elements inside and out.
WHAT IS THE BEST WAY TO GET RID OF AND HELP PREVENT PESTS IN AND AROUND MY HOME?
The first thing is to try to eliminate any conducive conditions that promote pest infestation followed by a professional pest control treatment on the inside and outside of your home.
Some preventative measures include:
- Making sure all outside doors and windows are well sealed. If you can see light around or beneath a door, insects or mice may also be able to come in!
- Plumbing leaks or moisture areas – eliminate all moisture sources in or around your home. This creates an environment crucial to pest survival. Fix leaks, seal cracks and crevices, and provide proper water drainage.
- Eliminate unnecessary clutter – around the home and in attics, closets, and basements. Keep stored items in a sealed container.
- Proper screening on gabled attic vents, crawl space vents, windows, and doors.
- Keep opened food in storage containers.
- Disposal of all aged fruits and vegetables that are not kept refrigerated (this will help control fruit flies).
- Don’t leave dirty dishes and open food containers out overnight; keep the kitchen and dining areas clean.
- Seal gaps around conduit and pipes that come in from the outside of the home.
- Remove accumulated leaves and debris from the gutters, roof, and foundation perimeter.
- Keep garage doors closed. Make sure the weather stripping is in good shape for a tight seal.
- Keep debris, clutter, scraps, and woodpiles away from your home’s foundation.
- Keep excess vegetation trimmed away from your home’s roof, eaves, windows, and siding. This creates a great harborage place for all kinds of critters and creates easy access into your home.
ANT FAQS
WHY DO I HAVE ANTS IN MY HOME?
Ants are attracted to food and water sources in your home. They can enter through small cracks and openings in your walls, floors, and foundation.
ARE ANTS HARMFUL?
While most species of ants are not harmful to humans, some can bite or sting. Additionally, ants can contaminate food and surfaces in your home.
HOW LONG DOES IT TAKE TO GET RID OF ANTS?
The length of time it takes to get rid of ants depends on the severity of the infestation. Our team of experts will work with you to develop a treatment plan that will eliminate the infestation as quickly and efficiently as possible.
WILL THE PRODUCTS USED TO TREAT FOR ANTS HURT MY PETS?
At Pest Services Company, we use only environmentally-friendly products that are safe for use around pets and humans. However, we recommend keeping pets away from treated areas until the products have dried.
AM I SEEING ANTS OR TERMITES?
Flying ants are often mistaken for termites but here’s how you can tell the difference. Termite wings tend to be equal in size, while ant wings are usually longer in front and shorter in the back. Ant antennae are elbowed, while termites are straight. Ants have a narrow, pinched waist, while termite waists are thicker and less defined.
BED BUG FAQS
HOW DO I KNOW IF I HAVE BED BUGS?
Look for signs such as small reddish-brown bugs or tiny white eggs on your bedding, furniture, or walls. You may also notice red, itchy bites on your skin.
CAN BED BUGS CARRY DISEASES?
Bed bugs are not known to transmit disease, but their bites can cause allergic reactions and secondary infections in some people.
HOW DO I PREVENT BED BUGS FROM ENTERING MY HOME?
To prevent bed bugs, it’s important to regularly inspect and vacuum your home or business, inspect secondhand furniture before bringing it into your home, and take precautions when traveling to avoid bringing bed bugs home with you.
HOW LONG DOES A BED BUG TREATMENT TAKE?
Treatment time varies depending on the severity of the infestation and the size of the property. Our technicians will provide you with an estimate of the time required before beginning treatment.
DO I NEED TO LEAVE MY HOME DURING THE TREATMENT?
This depends on the severity of your bed bug infestation. On average, our bed bug treatments take 30 minutes to 2 hours per room to complete. Furthermore, it’s unlikely that all the bed bugs will be killed in the initial treatment, so we recommend two follow-up visits spaced ten days apart. To get an accurate estimate, please call 301-779-5800. We’ll gladly answer this question and any other bed bug questions you have.
WHAT CAN I DO TO PREVENT BED BUGS?
To prevent bed bugs, it’s important to regularly inspect and vacuum your home or business, inspect secondhand furniture before bringing it into your home, and take precautions when traveling to avoid bringing bed bugs home with you.
BEE & WASP FAQS
WHY ARE BEES IMPORTANT?
Bees play a crucial role in pollinating plants, which helps in producing fruits and vegetables. They also help maintain biodiversity in our environment
ARE BEES DANGEROUS?
Bees will only sting if they feel threatened. However, if you are allergic to bee stings, it can be life-threatening. It’s best to call a professional if you notice a bee infestation on your property.
HOW DO YOU REMOVE BEES WITHOUT HARMING THEM?
We use environmentally friendly methods, including live trapping and relocation, to remove bees. We also take extra precautions to ensure their safety during the removal process.
HOW LONG DOES IT TAKE TO REMOVE A BEE HIVE?
The time it takes to remove a bee hive depends on the size and location of the hive. Our technicians will assess the situation and provide an estimated timeline during the inspection.
ARE ALL WASPS AGGRESSIVE?
No, not all wasps are aggressive. Some species, like paper wasps, are docile and only sting when provoked. However, yellow jackets and hornets are more aggressive and can pose a threat to humans.
WHAT SHOULD I DO IF I ENCOUNTER A WASP?
If you encounter a wasp, try to remain calm and still. Avoid swatting or swiping at it, as this can provoke an attack. Slowly and calmly move away from the area.
HOW CAN I PREVENT WASPS FROM NESTING ON MY PROPERTY?
You can prevent wasps from nesting on your property by sealing all openings and cracks in your home, keeping garbage cans tightly sealed, and eliminating any sources of standing water.
FLEA FAQS
HOW DO I KNOW IF I HAVE FLEAS IN MY HOME?
Fleas are small, dark brown insects that are typically found on pets, in carpets, and on furniture. They are usually most active at night and can cause itchy bites on humans and animals.
CAN FLEAS TRANSMIT DISEASES TO HUMANS AND PETS?
Yes, fleas can transmit diseases such as typhus and plague to humans, and they can also cause anemia and other health problems in pets.
HOW LONG DOES A FLEA TREATMENT TAKE?
The length of a flea treatment can vary depending on the severity of the infestation. Our team will conduct a thorough inspection of your home to determine the best course of action and provide an estimate of how long the treatment will take.
IF MY PETS TAKE MEDICINE, WHY SHOULD I TREAT MY YARD?
Fleas love warm-blooded animals, like your pets. They consume 15 times their body weight in blood, which can cause anemia and significant blood loss. So we recommend that you supplement your flea and tick preventative with 2-3 flea treatments during the warmer months in Washington DC. This will create an additional line of defense from these pests.
HOW LONG DO I HAVE TO WAIT BEFORE I CAN GO OUTSIDE?
After we treat your yard for fleas, you need to ensure the product is completely dry before going outside. Depending on a variety of factors, like outdoor temperatures and humidity, we recommend you wait at least an hour to re-enter the service area. After this time has elapsed, it is safe for you and your family to enjoy your deck, pool, and yard again!
MOSQUITO FAQS
WHY ARE MOSQUITOES ATTRACTED TO ME?
Mosquitoes are attracted to the carbon dioxide and lactic acid that humans and animals produce when they exhale. They are also attracted to dark clothing, sweat, and body odor.
CAN MOSQUITOES TRANSMIT DISEASES?
Yes, mosquitoes can transmit diseases like Zika virus, West Nile virus, and malaria. It’s important to take steps to protect yourself from mosquito bites, such as wearing protective clothing and using insect repellent.
HOW CAN I PREVENT MOSQUITOES FROM BREEDING IN MY YARD?
Mosquitoes breed in standing water, so it’s important to eliminate any sources of standing water in your yard. This includes emptying bird baths, cleaning out gutters, and dumping out any containers that collect water.
HOW LONG DO I HAVE TO WAIT BEFORE I CAN GO OUTSIDE?
After we spray your yard for mosquitoes, you need to ensure the product is completely dry before going outside. Depending on a variety of factors, like outdoor temperatures and humidity, we recommend waiting at least 30 minutes. After this period, it is safe for you and your family to enjoy your deck, pool, and yard again.
I HAVE A MOSQUITO PROBLEM! WHEN CAN YOU TREAT MY YARD?
We know how annoying mosquitoes can be, so we do our best to treat homes in our service area within 24 hours. We can spray your yard once for a special event or on an ongoing basis for long-term protection. To schedule your mosquito control service, please call 301-779-5800 today!
ROACH FAQS
WHAT ARE THE SIGNS OF A ROACH INFESTATION?
Some common signs of a roach infestation include the presence of live or dead roaches, roach droppings, egg cases, and a musty odor.
ARE ROACHES HARMFUL?
Yes, roaches can spread harmful bacteria and diseases such as salmonella and E. coli. They can also trigger allergies and asthma.
HOW LONG WILL IT TAKE TO GET RID OF ROACHES?
The length of the treatment depends on the severity of the infestation. Our experts will give you an estimate of the treatment duration after the inspection. We recommend calling 301-779-5800 to schedule your FREE roach inspection. This will allow us to give you an estimate of how long it’ll take to get rid of roaches in your home.
RODENT FAQS
ARE RATS AND MICE DANGEROUS?
Yes, rats and mice can carry diseases that can be harmful to humans, including salmonella, hantavirus, and leptospirosis. They can also cause significant property damage.
HOW CAN I TELL IF I HAVE A RODENT PROBLEM?
Look for signs such as droppings, gnaw marks, and shredded materials. You may also hear scratching or scurrying sounds in your walls or ceiling.
HOW CAN I PREVENT RODENTS FROM ENTERING MY HOME OR BUSINESS?
Seal all entry points, including cracks and gaps in walls and doors. Keep food stored in airtight containers and keep your property clean and clutter-free to remove potential nesting sites.
SPIDER FAQS
HOW DO I PREVENT SPIDERS FROM COMING INTO MY HOME?
Seal any cracks or gaps around doors, windows, and foundation walls to prevent spiders from entering. Additionally, keep your home clean and free of clutter, as spiders like to hide in dark, cluttered areas.
ARE ALL SPIDERS DANGEROUS?
No, not all spiders are dangerous. Some spiders are harmless, while others can be venomous and pose a threat to humans and pets.
HOW LONG DOES IT TAKE TO GET RID OF SPIDERS?
The length of time it takes to eliminate spiders from your home depends on the severity of the infestation. Generally, it takes several treatments over a period of weeks to fully eradicate spiders.
IS YOUR SPIDER CONTROL SERVICE SAFE?
Yes! All our spider control products are applied by thoroughly trained technicians who follow standard safety measures to ensure your family and pets are kept safe before, during, and after your spider control service. If you have any questions, give us a call at 301-779-5800 today!
TERMITE FAQS
WHERE DO TERMITES COME FROM?
Subterranean termites come from colonies three to 12 feet deep beneath the ground. The colony is comprised of a king and queen, workers, soldiers, reproductive, and nymphs. The queen can live for 20 to 30 years and can lay an egg every 15 seconds! A well-established colony can have over 1,000,000 members. The majority of the members are workers. Workers live between four and five years and without rest or hibernation forage 24 hours a day for food for their colony. Termite food is anything that is cellulose: dead trees, roots, fallen tree limbs, woodpile, mulch, form boards, buried wood scraps, all lumber, drywall paper, cardboard boxes, etc. Worker termites forage their environment (300–400 foot radius around the colony) for cellulose material, consume it, then return and regurgitate it to the colony.
WHAT ARE THE AVAILABLE TREATMENTS FOR TERMITES?
First, we highly recommend that this is something that requires the services of a trained and licensed professional and strongly suggest not trying to do this yourself. Simply put, there is a permanent and a temporary option available.
The permanent solution is to eliminate the entire termite colony, not just individual termites. Total colony elimination is achieved with the Pest Management Professional offering two basic types of treatment options. The first option is known as a termite bait system. Here at Pest Services Company, our product of choice is the Advance Termite Bait System.
This approach involves installing termite bait stations around the perimeter of a home every 10-15 feet. The stations are then checked by us on a regular basis. Upon finding termites in the stations, a bait cartridge is placed inside the station which is fed upon by termites and destroys the colony attacking the home.
The second option is known as a liquid chemical barrier treatment. This involves trenching the exterior around your foundation walls and placing a liquid chemical into the ground. Depending on your situation and the product, it may also involve drilling into your front porch, garage, brick siding and other slab areas inside your home. Most homes require from 100-250 gallons of chemical to treat the home. A re-treatment guarantee is available followed by an annual termite inspection.
While both approaches are effective at controlling termites, the newer bait system technology offers several distinct advantages:
- Complete elimination of the colony or colonies attacking your home
- Less invasive to your home (no drilling, no liquid chemicals)
- Long-term protection as a result of the ongoing monitoring done by your pest management professional that does not degrade over time
- Service convenience due to the fact that it is performed only on the outside your home
To make an informed decision for protecting your home and family, take a closer look at the comparison of liquid vs. bait treatments.
Termites, by their nature, are hard to find. Thriving in hard-to-reach, inaccessible areas, they eat your home from the inside out. Although there may be only a few indications of termite activity, take a closer look at these warning signs:
- Watch for the “swarm” of winged termites during the day or evening and often after rainfall from February to March, in most areas of the country.
- Check in or around windows and door frames for termite evidence (wings, etc.)
- Look for “mud tunnels” in or around the foundation, under windows and on walls.
- Watch for pin-sized holes in the wall and woodwork where termites exited during the swarm.
- Tap baseboards and floors to see if they sound hollow — a possible sign of termite infestation.
- Examine window sills and walls for dead termites or termite wings.
- Blistering on sheetrock.
AM I SEEING ANTS OR TERMITES?
Flying ants are often mistaken for termites but here’s how you can tell the difference. Termite wings tend to be equal in size, while ant wings are usually longer in front and shorter in the back. Ant antennae are elbowed, while termites are straight. Ants have a narrow, pinched waist, while termite waists are thicker and less defined.
DOES THE PRODUCT YOU ARE OFFERING KILL THE ENTIRE COLONY?
Liquids kill on contact. ATBS destroys the entire colony because termites take the active ingredient back to the colony and share it, destroying all termites, even the queen.
HOW INVASIVE IS THE PRODUCT YOU ARE OFFERING ME?
ATBS is simply installed unobtrusively into the ground around your home. There’s no drilling into your foundation or trenching around your home.
HOW FAST DOES YOUR TREATMENT WORK?
Liquids generally work quickly. However, they’re only effective if termites come in contact with them. With ATBS, termites actually carry the active ingredient back to the colony to be ingested by other members of the colony. ATBS has been demonstrated and reported by pest management professionals in the field to eliminate the entire colony as fast as 120 days.
HOW LONG WILL MY HOME BE PROTECTED BY THE PRODUCT YOU ARE OFFERING AND HOW DO YOU KNOW WHEN IT IS NO LONGER EFFECTIVE?
Depending on weather and soil conditions, liquid treatments will have to be reapplied every 5-10 years. If properly maintained by a pest management professional, ATBS will protect your home indefinitely.
WHAT TYPE OF TERMITE TREATMENT IS BEST FOR MY HOME IF I DON’T HAVE SIGNS OF ACTIVE TERMITES?
Termites cause millions of dollars worth of damage in the United States every year. Why wait for them to attack? ATBS protects your most valuable investment now and uses the least intrusive approach without pouring 100-250 gallons of liquid in and around your home.
HOW MUCH LIQUID MUST BE PUT INTO MY FOUNDATION AND THE GROUND SURROUNDING IT?
An average liquid treatment requires nearly 100-250 gallons of liquid termiticide to be pumped around your foundation or placed underneath different slabs and in voids. The active ingredient for ATBS is housed in a plastic station underground, making it highly unlikely that your pets or family will come in contact with it.
HOW DO I KNOW IF I HAVE TERMITES?
Termites, by their nature, are hard to find. Thriving in hard-to-reach, inaccessible areas, they eat your home from the inside out. Although there may be only a few indications of termite activity, take a closer look at these warning signs:
- Watch for the “swarm” of winged termites during the day or evening and often after rainfall from February to March, in most areas of the country.
- Check in or around windows and door frames for termite evidence (wings, etc.)
- Look for “mud tunnels” in or around the foundation, under windows and on walls.
- Watch for pin-sized holes in the wall and woodwork where termites exited during the swarm.
- Tap baseboards and floors to see if they sound hollow — a possible sign of termite infestation.
- Examine window sills and walls for dead termites or termite wings.
- Blistering on sheetrock.
ARE TERMITES PRESENT IN OR NEAR MY HOME?
Unfortunately, many times there may be little warning. Watch for these signs:
- Winged termites “swarming” during the day or evening and often after rainfall
- Termite evidence in or around windows and door frames
- “Mud tunnels” appearing on or around the foundation, under windows or on a wall
- Baseboards and floors which may sound hollow when tapped
- Dead termites or termite wings on window sills or along walls Most importantly, call a licensed and trained pest management professional who can inspect your home and assess whether termite protection is needed.
WHAT IS A TERMITE SWARM?
A phenomenon that annually occurs when a mature termite colony produces reproductive members for developing additional colonies. Most termite swarms occur in the spring — March through May — when the temperature and humidity is right for the colony. “Swarmers” leave the colony, follow the underground trails made by the workers, and emerge from an area where there is an active infestation. Swarmers are usually black with two pairs of long wings (equal in length) which are about twice as long as their body. They are not strong fliers and when swarming outside will ride the wind as they disperse from the origin of the swarm site. Upon landing, they shed their wings, search for a suitable mate, and dig themselves into the ground to start a new colony. A termite swarm can consist of thousands at one time and a large colony may swarm several times in a single season. If you experience a termite swarm, you have an active infestation from a mature colony. Call Pest Services Company for a no-charge termite inspection and estimate.
IS MY HOME AT RISK OF A TERMITE ATTACK?
Unfortunately, yes! It is said that homes are literally built on an ocean of termites and that it is not a question of if you’re going to get them, but when. Worker termites are actively foraging 24 hours a day all 12 months of the year. They constantly search a 300–400 foot radius around their colony for food (wood). There can be in excess of over 1,000,000 workers in one colony and up to 20 colonies in one acre of ground. Termites can forage up to 30 feet in depth and gain access through a crack 1/32 of an inch. Once a colony has been established 3 to 5 years, the queen will produce reproductive members nicknamed “swarmers.” These swarmers are actually new kings and queens of a future colony that they are trying to establish.
HOW MUCH DAMAGE CAN TERMITES CAUSE?
An active infestation from a well-established colony can consume 20–30 board feet per year! They’ll eat any kind of wood material, from a home’s wood structure to its furniture. Each year, termites attack about four million homes in the United States and cause over $5 billion in property damage! Termites cause more damage annually than all storms, fires, and earthquakes combined, and it is rarely covered by homeowner’s insurance
TICK FAQS
HOW DO I KNOW IF I HAVE TICKS IN MY HOME OR YARD?
You may notice ticks crawling on your skin or clothing, or you may see them on your pets. Ticks can also be found on bedding, furniture, and carpets. If you suspect that you have a tick infestation, contact Pest Services Company for an inspection.
WHAT CAN I DO TO PREVENT TICKS FROM ENTERING MY HOME?
To prevent ticks from entering your home, keep your yard well-maintained by trimming tall grasses and shrubs. You should also remove any leaf litter, brush, or debris around your property. Avoid walking through wooded areas, and check yourself and your pets for ticks after spending time outdoors.
HOW DOES PEST SERVICES COMPANY TREAT FOR TICKS?
We use a combination of inspection, prevention, and treatment methods to eliminate ticks. Our technicians will inspect your home and yard to identify any areas where ticks may be hiding. We’ll then apply a targeted treatment to these areas to eliminate the ticks and prevent future infestations.
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